In order to receive a refund, please let us try to solve your problem by submitting a ticket in our support desk within 24 hours of your request. Our support team does their best to respond to all your inquiries as soon as possible.
Digital media (software) is a type of media that is instantly available upon making a purchase. All purchases do not come with a “trial” or “grace period” after making a purchase, so all sales are final. Once you purchase the software, it cannot be returned. Therefore, refunds will not be available.
In the event that your product downloaded from the website is not usable, we may offer a refund.
We do not offer refunds if you decide not to use the purchased products. We stand behind our products and are ready to assist you should any issues arise, but we expect you to have a clear understanding of what you are purchasing.
A non-refundable clause may be included in some offers. The clause will be visible or linked from the offer page in such cases.
Exceptions to refunds
It is not possible to obtain a refund for:
- It is strongly recommended that you do not purchase the GPLPlus VIP membership for testing purposes since it provides a comprehensive set of products at a very affordable price. Club memberships may be canceled at any time.
- Renewals are strictly non-refundable, however you may cancel an automatic payment at the deadline by accessing the My Account page from your account page at any time.
- Obtaining a refund for the same product more than once.
- Unless otherwise specified, offers and discounts are only valid for future orders and cannot be used to request a refund or partial refund for orders already placed.
No returns/refunds will be offered for digital products except if the product you’ve purchased is:
- A complete failure to function
- There was a complete misrepresentation in the main product description.
- Our website did not contain any or many files that you downloaded.
- If you wish to request a refund, you have the option to do so.
We also reserve the right to refuse a refund in following situations:
- A subscription or item has been canceled.
- A product(s) that you purchased by mistake has already been sent or downloaded by you.
- This product was purchased from your PayPal account by an employee or inmate with legal access to it.
- The product you have downloaded cannot be installed
- WordPress, plugins, or the settings on your web server are incompatible with the product
- You are not satisfied with the performance of the product
- An activation or license key requirement message is displayed by the product
- When you installed the product, you broke your website
- GPLPlus technical support was not provided to you
- Our support staff were refused access to your website to investigate the issue you are experiencing with our product.
Please also note that:
- Cancellation of your account is permitted at any time, however refunds are not offered.
- Downloaded premium products cannot be used if you are going to receive a refund.
- The diminished value of a product may be offset against your refund if the product remains damaged after updating.
- Your refund may not appear in your account for up to 14 days.
Please also refer to our Terms & Conditions and FAQs for additional information.
Why our prices are so cheap?
WordPress is licensed under the General Public License (GPL). The General Public License (GPL) covers all WordPress products, including plugins and themes, which are available for free use. By purchasing this item, we are free to distribute the product to others. By purchasing our products, you are contributing to the maintenance of our site and purchasing new products from third party themes and plugin authors. Through crowd funding, we are able to keep our prices low, and we are able to pass this benefit on to you. Premium support is not included with our products. Therefore, we are able to offer discounts of up to 90% on commercial WordPress plugins that are essential.
Why I should buy from here?
The price is lower. All products are original files, without viruses, malware, or ads. All products can be applied to an unlimited amount of websites (domains). All products are available directly through the site. The products we provide are constantly updated and are difficult to find anywhere else.
Contact us at email@example.com for questions related to refunds and returns.